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Answers

Frequently asked questions

Setup, detection, payments and refunds, plus the questions people ask about each game. Search it, or jump to a title.

General

The questions we get most

10 questions across 3 sections

Buying and delivery

4 questions
How fast do I get access?

Immediately. Your key appears on your account page as soon as payment clears, and we email it to you as well.

What payment methods do you take?

Cards and the wallets your browser offers at checkout. Everything is charged in euros through Stripe, so we never see your card details.

Can I buy more than one game?

Yes, and it gets cheaper. Every extra title takes a further discount off the whole order, up to the cap shown in your cart.

Does anything renew automatically?

No. You buy a fixed length, it runs out, and nothing charges you again. There is no subscription to cancel.

Safety and detection

3 questions
Will I get banned?

No software can promise that. We test every build against live anti-cheat and pull it the moment there is a risk, and the status page tells you the truth in real time.

What happens if a build gets detected?

We take it offline, say so on the status page, and add the lost days back to your plan once it is safe again.

Is it streamproof?

On the titles where we support it, yes. Each game page lists whether the overlay is hidden from capture software.

Setup and support

3 questions
What do I need to run it?

Windows 10 or 11 and administrator access. Individual games list anything extra on their own page.

What if it does not work on my machine?

Talk to us. If we cannot get you running, we will refund you under the terms on our refund policy page.

How do I get help?

The support centre covers the common problems, and our team answers in Discord and by email, usually within the hour.

These come straight from each game in the catalogue, so an answer only ever has to be written once.

Still stuck?

The support centre goes deeper, and a human is never far away.